English (US)
العربية
Français
Submit a request
Sign in
onoff Support
Using The App
Using The App
Helpful advice and tips so you can get the most from the onoff experience
I have a problem...
Can I use my onoff Number to validate WhatsApp, Facebook.. etc?
I forgot my Stealth Mode password
I forgot my onoff Account password
Why can’t I make a call?
How do I change my onoff App number?
My account is blocked!
See all 10 articles
Getting Started
What do I need to use onoff?
How can I purchase an onoff Number?
How do I make/answer a call?
How do I send an SMS?
How to...
How do I port my phone number to or from onoff
How do I enable push notifications?
How do I send a Delayed SMS?
How do I turn off ‘Private Mode’ ?
How can I change my Private Mode password?
How do I create a custom voicemail greeting?
See all 10 articles
Contacts
How can I add or edit a contact?
How do I sync my phonebook?
How can I find my friends?
How do I block / unblock a contact?
How can I change the category/number that my contact is assigned to?
General
What is a National or International number?
What countries are currently supported?
Can I choose my phone number?
How do onoff Credits work?
Why is the onoff App not available in my country? When will it be?
Is call quality reliable?
See all 20 articles
Features
What are the ON/OFF features?
What does porting-in mean?
What does porting-out mean?
What is a Delayed Message?
What is ‘Stealth Mode’?
Numbers
Understanding your onoff Number
What is an onoff Number and what can it do?
How do I delete an onoff Number?
How can I get / add another onoff Number?
What’s the difference between a Regular, Premium and Elite number?
onoff Credits
What are onoff Credits?
How do I purchase onoff Credits?
Is there any other way of getting free onoff Credits?
Account
How do I change the photo for one of my onoff Numbers?
I forgot my password, what should I do?
How can I find and update my account settings?
How can I change my visibility on the onoff Network?
How do I delete my account?
Billing
Will onoff Calls show up on my phone bill?
How will I be charged for using onoff?
